Shipping Policy

**Shipping Policy for mineshop.eu – Mining Hardware Limited**

1. **Shipping Providers**: We primarily use UPS and DHL for our shipping services.

2. **Shipping Duration**:
– **Economy Shipping within Europe**: Typically takes between 3-7 days.
– **Express Shipping within Europe**: Delivery can be expected within 1-3 days.
– **Overseas US and Canada Express Shipping**: Usually takes 3-5 days.

Please note that these are estimated delivery times, but they are approximately 99% accurate.

3. **Customs and Duties**:
– For shipments outside the European Union (EU), it is the customer’s responsibility to clear customs.
– If the necessary customs procedures are not completed and the shipment is returned to us for any reason, the customer will be billed for the shipping fees incurred.

4. **Inspection and Damages**:
– Customers are advised to inspect their shipments upon arrival. Any damages should be reported within 24 hours of receiving the package.
– If there is any visible damage to the box, it should be reported to the delivery driver immediately. Customers should request the driver to leave a note regarding the damage on the delivery signature page.
– In the event of an item being damaged, the shipping company must process the claim before we can issue a refund or replacement.

5. **Insurance**:
– Shipments containing a single item are insured by mineshop.eu.
– If you are ordering multiple items and wish to have them insured, please contact us at [email protected] for shipping insurance details.

Thank you for choosing mineshop.eu for your mining hardware needs. We strive to provide efficient and reliable shipping services to all our customers. If you have any questions or concerns regarding our shipping policy, please don’t hesitate to reach out to us.